It’s apparently not so easy.
I’ve just received an apology that didn’t feel like it at all. In fact, it was a bunch of excuses that were used trying to justify unjust behavior. Instead of coming up with a list of things that put you in good light or are trying to manipulate the other to understand you more, just understand why you need to apologize and do so.
It’s super easy to jump into explanation mode when something else is needed. And I’m writing this also as a reminder to myself. To really care and see the other next time I’m messing up.
„I’m sorry.“ is different than „I’m sorry you feel that way, but yada yada yada…“.
It’s the difference between „I’m sorry, I’ve paid zero attention“ and „I’m sorry, I don’t care“.